When you become a Wellabe customer, you get access to top-notch customer service reps, helpful resources to manage your plan, and exclusive access to partner programs to help you fill insurance gaps and reduce out-of-pocket costs.
Policy details can be found inside your Policy Packet. If you no longer have a hard copy of your Policy Packet, you may download a copy within our customer portal. Once you’re logged in, download a PDF by clicking on the “View Policy Documents” button on the “Policies and Benefits” page.
You may update your address, phone number, and email address in the customer portal. If you need to change your name, please call our Customer Success team at 800-228-6080.
No, prior authorization is not required.
If your provider does not file on your behalf, you can file claims by mail, fax, or through our customer portal. You can also check its claim status in the customer portal.
You can find your claims information when you sign into your Wellabe digital account on the customer portal.
As a Wellabe customer, you have several safe and secure options to make payments:
Still have questions? Visit our FAQ page to find more answers.
Wellabe has teamed up with top-notch partners to fill vision and hearing insurance gaps, encourage early cancer and brain health diagnoses, and provide healthy living services.
*If you signed an Assignment of Benefits form with the provider and you have a balance still due, Wellabe will have to pay the policy benefit directly to the provider.
